Lost account  [Solved]

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Lost account

Post by Imperial_Swag » 10 Aug 2017, 21:49

Hello, I have bought cubik before this website was created and I am still able to access the bdcraft account I used to purchase it, but on this website, I can't access the account, even though I can find the activation email I was sent. The system simply does not accept that the combination of the mail and username doesn't exist while it obviously does.
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Imperial_Swag
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Joined: 10 Aug 2017, 21:43

Re: Lost account  [Solved]

Post by HanFox » 10 Aug 2017, 21:53

Please read: purchase-support-f2/how-to-upgrade-from ... o-t14.html
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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HanFox
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Re: Lost account

Post by Imperial_Swag » 10 Aug 2017, 22:06

I have got my serial back for cubik pro, but now when I try to activate the serial with the recovery option it tells me "Either the email or serial is not recognized."
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Imperial_Swag
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Joined: 10 Aug 2017, 21:43
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