How to recover old Cubik Pro details and upgrade to Cubik Studio

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
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How to recover old Cubik Pro details and upgrade to Cubik Studio

Post by Sphax » 01 Nov 2016, 23:32

Because we want to thank early adopters for their trust and support, all Cubik Pro owners can upgrade to Cubik Studio for free.
To do so, your BDcraft account should have been migrated to Cubik Studio. However, in some cases, the migration did not happen.

To upgrade:

READ THE WHOLE POST BEFORE ASKING FOR HELP!

Here is the step by step guide to help you with migration:
  1. Go to the Download page
  2. If you have a Cubik Pro copy, click on "Login" button
  3. Enter your BDcraft account Username and password
    > If that works jump to step 13
    > If that doesn't work, or you somehow never had an account before, continue the guide
  4. Use the recover form
  5. Enter your BDcraft email in 1st field
  6. Enter your Cubik Pro Serial in 2nd field
    > If you don't know what your Cubik Pro serial is, use the lost Cubik Pro email form
  7. Click "Recover" button and check your email
  8. When you receive the email, click on "Activate" link
    > If already logged in, confirm your password and then jump to step 13
  9. Try to login as in step 3
    > If login works jump to step 13
    > If that doesn't work, create a new account
    > If creating a new account is impossible because email is already used, use the lost password form and jump to step 13
    > If you cannot remember your username use the username recovery form, then use the lost password form and then jump to step 13
  10. When account created, activate it with the email you received
  11. When account is activated, login
  12. Now activate your Serial
  13. Click on the "Download" button of your choice (Windows, MacOSX or Linux)
After download you'll have a ZIP containing CubikUpdater.

Be sure to unzip CubikUpdater in a folder which does not require Admin privileges.
Choose a folder like one on desktop and then launch CubikUpdater and follow instructions.
For support, use forum (not DM or PM or email) and create your own topic :3d:
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Sphax
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Lost Cubik Pro Serial

Post by Sphax » 02 Nov 2016, 19:51

If you lost your Cubik Pro Serial:
Get a new purchase email (for Cubik Pro owners only) by filling in this form: https://cubik.studio/recover_key
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Sphax
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Posts: 1307
Joined: 10 Nov 2011, 10:44

Can't login with my BDcraft account

Post by Sphax » 21 Nov 2016, 12:33

If you had a BDcraft account but can't login here:
Create a new account here - as stated in step 8 - and continue the guide on step 9
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Sphax
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Posts: 1307
Joined: 10 Nov 2011, 10:44

Logged in but no key

Post by Sphax » 21 Nov 2016, 12:39

I'm logged in with my new Cubik Studio account but I don't see my Cubik Pro Serial on Download page:
Restart the guide from step 3 = use the recover form to attach your Cubik Pro serial to your new account.
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Sphax
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Posts: 1307
Joined: 10 Nov 2011, 10:44

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