Recovering My Original Account [Solved]

[SideAccountGecko]

First Off: I hope this is the correct place to be posting about a lost account, the username recovery said "post in the support forum" and that was all.

Background Info: I saw that Cubik Studio was a thing now and that I could get it for free since I own Cubik Pro, so I went to login, and was unable to.

My Problem: I am unable to login to my original BDCubik account. I know my email, but I don't remember what my username or password was. To recover a password, you need to know your username, but you can't recover your username though any simple process.

The Info I Have: I do have the original E-Mail that was sent to me with the download link for Cubik Pro, but I won't be posting that here. I can provide that proof to a staff member in a less public place. I can also provide proof that I own the program, etc if needed.

Any help would be greatly appreciated.

[HanFox]

Please read: purchase-support-f2/how-to-upgrade-from ... o-t14.html

Step 9 tells you how to recover your username.

[SideAccountGecko]

I made this account with the same email... it only gives me this account name

[HanFox]

Ah, well that's no good.

Please send me as much details of your purchase as possible via Private Message (date, receipt, your real name, email address, etc.).