need help  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
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need help

Post by DeathBringer0007 » 10 Apr 2017, 22:42

Just tried to go from Cubik Pro to Cubik studio and I get this when I enter serial: "An error occured while checking registration: The license information entered contains one or more error..."

when I went to the URL in my last post it gave me this: "error 400 - Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36 - [my I.P. here]"

My clock is set correctly and I know I entered the right serial.
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DeathBringer0007
Early Adopter
Posts: 5
Joined: 01 Oct 2015, 23:19

Re: need help  [Solved]

Post by Sphax » 11 Apr 2017, 18:17

Please try the following:
  • Delete Cubik Studio EXE file and folder
  • Delete folder located here: %appdata%\..\LocalLow\BDcraft\Cubik
  • Download latest version of Cubik Updater
  • Extract it in a folder on your desktop
  • Launch Cubik Updater
  • Enter registration information and click button to install Cubik Studio
If that still doesn't work, please send me the details you are entering in fields with a screenshot of before and after button clicked in PM
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Sphax
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Joined: 10 Nov 2011, 10:44

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