無法登入下載  [Solved]

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無法登入下載

Post by as870907 » 13 Nov 2021, 16:18

帳號確定已經激活,
在下載頁面卻無法登入下載,
同樣的帳號密碼在論壇可以登入,
在下載頁面卻顯示用戶名或密碼錯誤,
檢查多次都無法登入下載....
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as870907
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Re: 無法登入下載

Post by HanFox » 14 Nov 2021, 09:01

You don't have a product attached to your account, so you won't see anything on https://cubik.studio/get currently besides purchasing the software.

Have you received the email with an activation link specifically for the software? The link is similar to:

Code: Select all

https://cubik.studio/activate?key=xxxxxxxxxxxxxxxxxxxx
If not, but you have received your PaymentWall receipt, please read: purchase-support-f2/how-recover-cubik-s ... i-t60.html
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: 無法登入下載

Post by as870907 » 14 Nov 2021, 10:41

他顯示我已經激活,
我重新發送激活也是顯示我已經激活了,
我有購買的明細以及扣款,
卻無法在下載頁面登入。
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as870907
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Re: 無法登入下載  [Solved]

Post by HanFox » 14 Nov 2021, 11:24

As I said, I don't see a product attached to the account you're posting from, which means if you go to https://cubik.studio/get you won't see a way to download it. If you're logged in on the forum, you'll be logged in site-wide.

Did you attach the product to another forum account?

EDIT: I see you managed to attach your product and download it now.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: 無法登入下載

Post by as870907 » 15 Nov 2021, 12:07

感謝幫助解答,
昨日用不同方式重新激活帳號,
結果顯示已經激活,
還是無法下載,
使用email給的激活網址重來一次,
才終於成功,
非常感謝。
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as870907
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