BDCraft Cubik PRO key not registering/can't reach online servers [Solved]

[CorporalBLOBER]

I've owned this program and the legacy one since it came out. I recently encountered a problem where my key for the 1.8 version of Cubik Pro wasn't working. I barely ever use this program for obvious reasons, but I needed it today. At first, it kept on saying my key was wrong, so I decided to check the website and realized that I can redownload it, which I did, but this time around it wouldn't connect to the online servers. It asked me if I wanted to start offline mode, which I did, but the program still wouldn't open up. I'm not sure what to do at this point. Any help would be appreciated. Thank you.

[HanFox]

Generally this seems to be an issue with a local firewall/router. We don't actively block anything at our end so you'll need to try and troubleshoot your network.

[CorporalBLOBER]

Generally this seems to be an issue with a local firewall/router. We don't actively block anything at our end so you'll need to try and troubleshoot your network.

I added the program to allow it to bypass my windows firewall. I even disable the whole thing to see if it would work. Neither worked, any suggestions?

Here is the pop-up I'm getting: https://i.imgur.com/dMMMF4o.png

[HanFox]

Nope, sadly we have no idea why some people can't use Cubik Pro. It's a pretty limited number of people with the issue.

[CorporalBLOBER]

Nope, sadly we have no idea why some people can't use Cubik Pro. It's a pretty limited number of people with the issue.

So I found a fix for now. It seems this is being caused by the router, how to fix that I have no idea, but when I turned a VPN on, it worked fine. This also makes sense because I just got a new router since I used the old version last. So just a tip if you see another one of your customers has this issue. I would suggest telling them to launch the program with a VPN on.