Request a reset key  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
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Request a reset key

Post by 郭萌皓 » 20 Aug 2018, 15:37

Dear HanFox (or other administrators...) ,


Me the other day when working with the factory's laptop have landed cubik, don't do it now, come home, because home computer is bad, I have to go to the Internet cafe to use the software, I always want to go to Internet cafes are not way, looking back I keep their computers replace system want to make do with, but I found that has not been on board, the discord ask know after multiple computers using key will record the IP can only be reset key, so I beg you to help me to reset the key.


Thank you for your

GuoMengHao
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Re: Request a reset key

Post by HanFox » 20 Aug 2018, 15:41

Your key doesn't currently require resetting as it still has uses left.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: Request a reset key

Post by 郭萌皓 » 21 Aug 2018, 05:32

Image
Why is that?
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Re: Request a reset key

Post by 郭萌皓 » 21 Aug 2018, 05:39

The same thing happens when you start the software. The key is all right, but OK can't be clicked
Last edited by HanFox on 21 Aug 2018, 07:41, edited 1 time in total.
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Re: Request a reset key  [Solved]

Post by HanFox » 21 Aug 2018, 10:41

Make sure you're entering the information correctly from https://cubik.studio/get

Make sure your computer's clock is set correctly.

If you're behind a proxy make sure it is set up correctly.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: Request a reset key

Post by 郭萌皓 » 21 Aug 2018, 17:40

Thanks, we have solved it. The original clock should be set correctly
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