Issues Opening Cubik (Black Screen)

[Craftological]

Hey,

I am having issues opening Cubik on my Windows 10 PC - I downloaded the software after a PC reset, unzipped the folder & whenever I try to run any of the exe files provided, I get a black screen. Nothing happens if I wait, I have tried running it as administrator & I get the same issue. What can I do to fix this?

Thanks in advance!

[Sphax]

Create a file or folder and rename it « debug » then launch Cubik, wait a bit and then close the app.
If you get a log file, attach its content here...

[Craftological]

I created a debug folder inside of the Cubik folder & have run the software multiple times; I let it sit on the black screen for awhile before closing the application, the debug folder remains empty. Any other suggestions?

[Sphax]

What are your specs?

- OS
- RAM
- GraphicCard
- CPU

Also why your forum account doesn’t have any valid serial registered?

[Craftological]

I have two forum accounts, I purchased the software on another account & didn't realise I posted my question under this username

As for specs:

- OS: Windows 10
- RAM: 6 GB
- Graphics card: Intel(R) HD Graphics 4400
- CPU: Intel(R) Core(TM) i3-4130T CPU @ 2.90GHz 2.90GHz

[Sphax]

Try updating the drivers for your graphic card if you can. If that's not possible or don't fix the issue, try the software on another computer with a dedicated GC (requirement: DX9 shader model 3.0, DX11 level 9.3 capabilities and/or OpenGL 3.3+)

Also if you are on a 64 bits system, try downloading the 32 bits version of Cubik and launch updater to check if you also gets a black screen.

If still doesn't work, please paste in a spoiler here what dxdiag tells you.