Activation link sent to undefined  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post Reply

Activation link sent to undefined

Post by AutumnDev » 27 Nov 2017, 09:38

In the confirmation email of my purchase it says
The activation link has been emailed to undefined (undefined).
And well, unsurprisingly I have not received the activation link.
Any help with this?
User avatar
AutumnDev
Supporter
Posts: 3
Joined: 27 Nov 2017, 09:33

Re: Activation link sent to undefined

Post by HanFox » 27 Nov 2017, 10:45

Oh, the Javascript logic for the form was a bit wonky...

Can you tell me did you want to send it as a gift or not?
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1157
Joined: 16 Apr 2012, 00:46

Re: Activation link sent to undefined

Post by AutumnDev » 27 Nov 2017, 14:11

It was not a gift, I never received the activation link
User avatar
AutumnDev
Supporter
Posts: 3
Joined: 27 Nov 2017, 09:33

Re: Activation link sent to undefined  [Solved]

Post by HanFox » 27 Nov 2017, 14:14

I've fixed your order details, so please complete: https://cubik.studio/recover2
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1157
Joined: 16 Apr 2012, 00:46

Re: Activation link sent to undefined

Post by AutumnDev » 27 Nov 2017, 14:52

That worked! Thanks!
User avatar
AutumnDev
Supporter
Posts: 3
Joined: 27 Nov 2017, 09:33

Post Reply

Return to “Purchase Support”