Can't upgrade to Cubik Studio in Windows 8.1 x64  [Solved]

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Can't upgrade to Cubik Studio in Windows 8.1 x64

Post by Dziwko » 11 Nov 2016, 22:42

Hello,

My friend Tara3208 has bought the Cubik PRO for me some time ago, I've tried to upgrade it to Cubik Studio using the same serial and e-mail (got the updater from him since I'm not allowed to login his account), having tried for several times everytime I got a negative response (see attachments*[below]).
My friend (Tara) tried to upgrade on MacOS it worked like a charm but on Windows 8.1 x64 it just doesn't. (I also tried on Windows 10 Pro x64 in a Virtual Machine, guess what, it doesn't work on that too -_- )

To summarize, seemingly the problem is about OS, if there is already a solution for this issue let me know.
Yes, I typed the e-mail all lowercase.



Attachment1*
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Attachment2*
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Attachment3*
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Re: Can't upgrade to Cubik Studio in Windows 8.1 x64

Post by Sphax » 12 Nov 2016, 11:28

Send me by PM what are the information you are entering in the 2 fields.
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Re: Can't upgrade to Cubik Studio in Windows 8.1 x64

Post by Dziwko » 12 Nov 2016, 16:56

Sphax wrote: 12 Nov 2016, 11:28 Send me by PM what are the information you are entering in the 2 fields.
Done.
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Re: Can't upgrade to Cubik Studio in Windows 8.1 x64

Post by Sphax » 12 Nov 2016, 22:01

Please retry and be sure to not share your licence or it might be completely deactivated according to our Terms of Use.
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Re: Can't upgrade to Cubik Studio in Windows 8.1 x64

Post by Dziwko » 12 Nov 2016, 23:19

Sphax wrote: 12 Nov 2016, 22:01 Please retry and be sure to not share your licence or it might be completely deactivated according to our Terms of Use.
Only I use the program and the licence rights are mine, he just bought for me.
I retried but no luck, same error. I really want to use the program will it be solved? :(
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Re: Can't upgrade to Cubik Studio in Windows 8.1 x64

Post by Dziwko » 14 Nov 2016, 14:48

Still experiencing the same error, assistance would be really appreaciated.
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Re: Can't upgrade to Cubik Studio in Windows 8.1 x64  [Solved]

Post by Dziwko » 21 Nov 2016, 00:22

Upgrading to Windows 10 Pro x64 solves this.
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