Cant reactivate my account. Forgot Password.

ColinF · Post by **ColinF** » 13 Nov 2016, 16:42

Sphax,
Hello, my name is Colin, I purchased Cubik Pro a while back. Since I have purchased it I have lost the password to my account and my account has been deactivated. my old username for Cubik was MrBUTTER1399. Please help me resolve my issue.
PS I cant reactivate my account, I don't have the password and i cant reset the password without having an activated account.

Post by **HanFox** » 13 Nov 2016, 17:23

Please make sure you tried following the upgrade thread in full: viewtopic.php?f=2&t=14

ColinF · Post by **ColinF** » 13 Nov 2016, 18:21

How do I activate my Cubik Pro Serial Key though? With the new account i created.

ColinF · Post by **ColinF** » 13 Nov 2016, 18:23

Also, i cannot reset my password because my old account cannot be reactivated, because i don't know the password...

Post by **HanFox** » 13 Nov 2016, 18:49

An account by the name of MrBUTTER1399 doesn't exist on this forum. It likely got lost in the migration as you never activated it fully before.

You can attach your key to the account on this forum by following the guide I linked. Chiefly Step 3, i.e. fill in this form: https://cubik.studio/recover

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