I can't access my account; seems to have been deleted.  [Solved]

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I can't access my account; seems to have been deleted.

Post by EyE6SoLoMoN » 19 Feb 2025, 03:14

Hello Support,

I hope you're doing well.

I purchased Cubik Studio on January 10, 2023, and I'm currently trying to access my account and serial. However, it seems my account and associated information may have been deleted. To troubleshoot, I created a new account in hopes of retrieving my purchase, but I was unable to sync it using my original purchase link.

I have my purchase details available if needed and would appreciate any assistance in restoring access to my account and serial. Thank you for your time and help!
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Re: I can't access my account; seems to have been deleted.  [Solved]

Post by HanFox » 19 Feb 2025, 10:06

Sorry for the inconvenience.

I've added the product to your account.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: I can't access my account; seems to have been deleted.

Post by EyE6SoLoMoN » 19 Feb 2025, 19:36

Thank you so much!
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