Lost password - cannot be recovered

Mastrik_CZ · Post by **Mastrik_CZ** » 12 Nov 2023, 12:44

Hello, I bought a new PC and as usual. We forgot to back up some things. Unfortunately, I wanted to log in to the cubik studio account on my original account, and unfortunately I don't know the password. We tried to reset the password today and yesterday, but it just says "something went wrong refresh the page". We couldn't login to the forum either, so I created a backup account. Is it possible to reset the password on the original account? Best regards, Mastrik.

Post by **HanFox** » 12 Nov 2023, 15:22

We were having issues with sending emails which has now been fixed.

If you try to reset your password for your other account now you should be able to as long as you know the email address, and can access that inbox.

Mastrik_CZ · Post by **Mastrik_CZ** » 12 Nov 2023, 20:58

Sorry, but it still doesn't work.

Mastrik_CZ · Post by **Mastrik_CZ** » 12 Nov 2023, 21:01

My mistake came after 30 min

Post by **HanFox** » 13 Nov 2023, 08:23

Oh sorry, didn't realise that form was also having issues as well as the email issues. That form is now also fixed.

I'm glad you were able to recover your account.

Lost password - cannot be recovered [Solved]

Lost password - cannot be recovered

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Re: Lost password - cannot be recovered [Solved]