Old Account Recovery  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
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Old Account Recovery

Post by peanutsad. » 24 Feb 2023, 17:31

I don't think that anything can be done here but asking won't hurt.

So I got a new PC and a copy of the old Cubik Studio + Updater executables from my previous PC. The problem is that the program now asks for my activation key. I completely forgot to back up the data from this application and now I'm locked out of my old account.

The password to that account is long gone and the email address I used to register has been deleted as well so I don't have the activation key either. I also don't have a transaction record for this program; I was a minor at the time of purchase so I probably used like a PaySafe Card or something.
Basically, the only "proof" of ownership I have is my old username, the name of the old email address and the local executables.


Is there any chance you could transfer onwership to my new account or like wipe my old email address or something? Or do I have to buy a new copy (which I would completely understand)?
Thanks in advance...
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Re: Old Account Recovery  [Solved]

Post by HanFox » 24 Feb 2023, 17:53

It's possible we can transfer your key over.

You will need to send me some information via a Private Message:
  • Your real name (or the name of the person who bought Cubik)
  • Any email addresses that may be connected to the account
  • Your PaymentWall receipt, or, if you don't have it, another form of proof of purchase (failing that a reasonable estimate of the purchase date)
  • Your Cubik serial (if known)
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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