Not able to use app  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post Reply

Not able to use app

Post by FrontierTD » 31 Mar 2022, 22:39

When I try to login I get a message that says the licenses can't be validated
Attachments
Screenshot 2022-03-31 183834.png
User avatar
FrontierTD
Supporter
Posts: 3
Joined: 31 Mar 2022, 22:14

Re: Not able to use app

Post by HanFox » 01 Apr 2022, 10:38

Firstly make sure your system clock is set correctly, then make sure you're entering your details exactly as they appear on https://cubik.studio/get
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1157
Joined: 16 Apr 2012, 00:46

Re: Not able to use app

Post by FrontierTD » 01 Apr 2022, 16:05

The clock is correct and I copy and pasted from the website
User avatar
FrontierTD
Supporter
Posts: 3
Joined: 31 Mar 2022, 22:14

Re: Not able to use app  [Solved]

Post by HanFox » 01 Apr 2022, 16:48

I've tested your details and they work correctly.

Try deleting the following folder and trying to validate your details again:

Code: Select all

C:\Users\<user>\AppData\LocalLow\BDcraft\Cubik
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1157
Joined: 16 Apr 2012, 00:46

Re: Not able to use app

Post by FrontierTD » 02 Apr 2022, 00:46

I got it working on my other computer. Thank you for the help.
User avatar
FrontierTD
Supporter
Posts: 3
Joined: 31 Mar 2022, 22:14

Post Reply

Return to “Purchase Support”