Bought twice, issue with account  [Solved]

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Bought twice, issue with account

Post by 김민성 » 06 May 2021, 09:47

I bought Culture Land gift certificate twice, but I can't register as a member, so please refund it or refund one and create an account for the other and email
[email protected] I'd appreciate it if you could send me your account.
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Re: Bought twice, issue with account

Post by HanFox » 06 May 2021, 09:56

I don't know what Culture Land is. Do you mean Cubik Studio?

If you've made this post you're already registered as a member.

Your post is very confusing. Maybe try posting again in Korean and I can get a better idea of what you're saying via a translation tool.
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Re: Bought twice, issue with account

Post by 김민성 » 06 May 2021, 10:28

한국어로 다시 계시합니다. 컬쳐랜드 라는 페이팔과 비슷한 사이트를 이용해 구매를 했습니다. 그런데 첫번째 구매때 계정 활성화가 되었다고 나와 다운로드를 하러갔는데 로그인을 하세요. 라는 말이 없어 그냥 구매를 하였습니다. 그랬더니 제품이 다운로드는 안되고 그냥 새로 구매가 되어버렸습니다. 이것을 복구해주십시오 아니면 계정의 비밀번호를 이메일로 보내주십시오. 부탁드립니다.
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Re: Bought twice, issue with account

Post by HanFox » 06 May 2021, 10:36

When you make purchases you are sent activation links. All you need to do is follow those links and in your case, as you're already logged in, just enter your password when prompted.

If your password for some reason is not working on that form I would recommend changing it on the following page and trying again: ucp.php?i=ucp_profile&mode=reg_details
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Re: Bought twice, issue with account

Post by 김민성 » 06 May 2021, 10:37

암호를 계속 변경하면서 계속 시도해봤습니다. 하지만 변경한 비밀번호를 입력해도 다운로드가 불가능합니다
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Re: Bought twice, issue with account  [Solved]

Post by HanFox » 06 May 2021, 10:46

I tried one of your activation tokens, and it worked just fine.

I have attached the key to your account, you can see it, and download the software, whilst logged in here: https://cubik.studio/get

Do you want the other purchase refunded?
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Re: Bought twice, issue with account

Post by 김민성 » 06 May 2021, 10:49

네 다른구매 하나를 환불해주십시오
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Re: Bought twice, issue with account

Post by HanFox » 06 May 2021, 11:03

The refund for other purchase has been requested.

If you have any other issues please let us know.
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