after i updata windows7 to 10 it cant be open.  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post Reply

after i updata windows7 to 10 it cant be open.

Post by wolf_awwent » 30 Jan 2020, 08:54

when i open CubikUpdater.exe it looks like that
always black screen.
or someone can teach me how to make my windows back to 7?
I already updata it over 10 days. it said that i can return to windows7
Attachments
圖片 1.png
圖片 1.png (5.18 KiB) Viewed 3827 times
User avatar
wolf_awwent
Supporter
Posts: 4
Joined: 31 Mar 2018, 14:25

Re: after i updata windows7 to 10 it cant be open.

Post by HanFox » 30 Jan 2020, 11:09

Firstly make sure your graphics drivers are up-to-date.

Next, try deleting the files located at:

Code: Select all

%appdata%\..\LocalLow\BDcraft\Cubik
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1139
Joined: 16 Apr 2012, 00:46

Re: after i updata windows7 to 10 it cant be open.

Post by wolf_awwent » 30 Jan 2020, 11:35

it already up to data
and i dont have " LocalLow "
User avatar
wolf_awwent
Supporter
Posts: 4
Joined: 31 Mar 2018, 14:25

Re: after i updata windows7 to 10 it cant be open.

Post by wolf_awwent » 30 Jan 2020, 11:38

i use nvidia 441.87
GeForce GTX 1050Ti
User avatar
wolf_awwent
Supporter
Posts: 4
Joined: 31 Mar 2018, 14:25

Re: after i updata windows7 to 10 it cant be open.  [Solved]

Post by HanFox » 30 Jan 2020, 13:34

When you update Windows via their update tools it generally keeps all your settings. It's odd you don't have that folder.

The only other advice I have, if you're definitely sure your graphics are up-to-date, is to delete the folder where the Cubik exes are and redownload them.

Cubik works fine on Windows 10, so the issue is with your computer, and I can't really give you much more information.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1139
Joined: 16 Apr 2012, 00:46

Re: after i updata windows7 to 10 it cant be open.

Post by wolf_awwent » 30 Jan 2020, 13:48

i already try delete all the cubik file and redownload,but it still keep black screen
I will try to make it back to windows 7, thanks.
User avatar
wolf_awwent
Supporter
Posts: 4
Joined: 31 Mar 2018, 14:25

Post Reply

Return to “Purchase Support”