my license key does not work [Solved]

[XDarck56]

Hello, my license key does not work either on the software or on the site, I checked the time zone and everything is fine I copied my email and the key.
error message: The license information entered contains one or more error

[HanFox]

I tested your details and they work fine.

What is the version of Cubik you are using? Have you tried downloading a fresh copy of the Cubik Updater and reinstalled Cubik Studio with it?

What does this url give you: https://cubik.studio/goods/register_cs ? (error 400 is normal)

[XDarck56]

I tested the latest version of cubik studio and it still gives me as an error message: The license information entered contains one or more error
And the link gives me as a message :
error 404 - Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 - 194.250.42.110

[XDarck56]

Sorry, it's 400 and not 404.

[XDarck56]

now it's error 418 that he displays to me
Error: the license information can't be validated

[HanFox]

I've asked Sphax to take a look. It appears you're somehow sending malformed data to the server.

[XDarck56]

Thank you again.

[XDarck56]

Hi, I still have error 418 (the license information can't be validated) I wanted to know where it was.

[HanFox]

Sorry, I'm not sure why Sphax hasn't replied yet. Please try and remain patient.

[XDarck56]

No problem, I just wanted to know where it was.