Purchased but no email

pfg · Post by **pfg** » 11 Sep 2018, 03:42

I bought cubik pro and got a receipt from PayPal but it's been two days and I haven't gotten an email. I also tried using the recovery and it says that no transaction with those details was found.

Post by **HanFox** » 11 Sep 2018, 11:09

If you purchased via PayPal and it was processed as an eCheque/eCheck it can take up to 4 days to process. That's entirely on PayPal doing checks on their end.

pfg · Post by **pfg** » 14 Sep 2018, 20:44

It's been 4 days now and I still haven't received an email and recovery doesn't work. Paypal sent me a receipt and my bank has the transaction listed as done

Post by **HanFox** » 14 Sep 2018, 20:54

You will need to send me some information via a Private Message so I can check for your purchase:

Your real name (or the name of the person who bought Cubik)
The email addresses connected to the purchase
Your PayPal receipt

pfg · Post by **pfg** » 15 Sep 2018, 01:22

I PMed you

Purchased but no email [Solved]

Purchased but no email

Re: Purchased but no email

Re: Purchased but no email

Re: Purchased but no email [Solved]

Re: Purchased but no email