license information contains one or more error  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post Reply

license information contains one or more error

Post by GO2GULAG » 29 Apr 2018, 14:58

my license information apparently contains one or more errors i already read that it might be due to a difference in time zones but my PC is set to UTC + 1 Berlin (im German and from east saxony so this might cause some problems aswell) while the Cubik website recommends UTC + 2 and both are correct because my pc automatically adds 1 hour for summertime

any idea what i could do?
User avatar
GO2GULAG
Early Adopter
Posts: 4
Joined: 28 Apr 2018, 19:01

Re: license information contains one or more error  [Solved]

Post by HanFox » 30 Apr 2018, 10:48

I have tested your information and it works fine (the email and key that are shown on https://cubik.studio/get).

All we mean by having the correct time set is that it's correct for you, wherever you currently are. The forum doesn't recommend a time and the forum system is disconnected from the authentication system for the software.

If you're sure your clock is correct you can try deleting the files in

Code: Select all

%appdata%\..\LocalLow\BDcraft\Cubik
and trying again.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1152
Joined: 16 Apr 2012, 00:46

Re: license information contains one or more error

Post by GO2GULAG » 30 Apr 2018, 15:24

i tried both things earlier (in combination of course) i also used regedit to delete all registery files and checked if my antivirus somehow interfered, idk much about coding but why exactly does the cubik need the right time for the serial to work? maybe i did somethin absurd that caused it to not be accurate
User avatar
GO2GULAG
Early Adopter
Posts: 4
Joined: 28 Apr 2018, 19:01

Post Reply

Return to “Purchase Support”