Serial key reset  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
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Serial key reset

Post by ItzIcy » 12 Feb 2018, 01:48

So basicly I used my serial key for my work computer and my laptops. I got a new pc and deleted it off all those computers and tried to install it on my brand new pc but it said that my serial doesn't work can some one reset my serial key so it will work again or something pls help me thanks.


If there is any way to reset it on this account so i can use it on my new pc that would be great. Thanks for listening.
Last edited by HanFox on 12 Feb 2018, 13:21, edited 1 time in total.
Reason: Changed topic title
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ItzIcy
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Re: Serial key reset  [Solved]

Post by HanFox » 12 Feb 2018, 13:21

I have reset your key uses.
Create your own thread for purchase/activation/key issues.

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Re: Serial key reset

Post by ItzIcy » 12 Feb 2018, 15:01

thanks man :D
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ItzIcy
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Location: mars

Re: Serial key reset

Post by ItzIcy » 13 Feb 2018, 18:18

Personally, I think that you guys should add a reset button for the users of cubik. So they can do the same and not have to ask you guys and bother you guys for it though.
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ItzIcy
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Location: mars

Re: Serial key reset

Post by HanFox » 14 Feb 2018, 15:51

The problem with that is that it'd need strict checks to it to stop people locking themselves out by clicking it constantly and then having to deal with that.

It's "easier" for us to just have to do it manually. As we can also educate people who manage to use their uses quickly that if they continue to do so they might not be able to use their key anymore.

We can also make decisions on a case by case basis. Such as people getting locked out because somehow their friend got their key (not that you're allowed to share keys). We can then change their key instead of them repeatedly getting locked out.
Create your own thread for purchase/activation/key issues.

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