New computer, can't use Cubik  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post Reply

New computer, can't use Cubik

Post by AnonymousBluejay » 04 Feb 2018, 05:07

I brought Cubik and now I switched computers, I tried deleting Cubik on the old computer but still can't use the serial on my new computer. Does the "only one machine" mean I can only use it on the computer I first downloaded on even if I delete it? If so, do I have to buy Cubik Studio again?
A random derp.
User avatar
AnonymousBluejay
Supporter
Posts: 4
Joined: 16 Apr 2017, 03:48

Re: New computer, can't use Cubik  [Solved]

Post by HanFox » 04 Feb 2018, 10:46

The only way to get a reset is to ask. Generally you're only meant to use the key with one user on one machine, but there's obviously some leniency due to system upgrades, etc.

Make sure you're not sharing your key with others.

I have reset your uses.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1157
Joined: 16 Apr 2012, 00:46

Post Reply

Return to “Purchase Support”