Download cannot be finished  [Solved]

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Download cannot be finished

Post by christian.fessler » 19 Dec 2017, 14:05

Hi there at Cubik.Studio

Bought Cubik Studio for Mac a few minutes ago. Everything went well. But at the end of the download there appears the message: "... could not be finished. I tried it several times... Please tell me what I'm doing wrong.

Christian
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Re: Download cannot be finished

Post by HanFox » 19 Dec 2017, 14:06

Works fine for me.

Try clearing your browser cache and try again or use another browser.
Create your own thread for purchase/activation/key issues.

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Re: Download cannot be finished

Post by christian.fessler » 19 Dec 2017, 14:33

Installation failed... Please see screen shot! "/private/var/folders/5w/...??? On the mac there is an Application folder!!!
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Re: Download cannot be finished

Post by HanFox » 19 Dec 2017, 14:37

You need to place the app in a place you have permissions such as the Applications folder.
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Re: Download cannot be finished

Post by christian.fessler » 19 Dec 2017, 15:11

Forget it. I don't have the time to guess how to install your software. Cubik Studio is the first program (over 20 years as artist on Mac) I have to ask how to install it.

Thank you .
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Re: Download cannot be finished  [Solved]

Post by HanFox » 19 Dec 2017, 15:16

As far as I'm aware the .app is made fairly similar to other 3rd party Mac programs. Most other people have no issues with it.

I can only guess it's a flaw with how Mac's work rather than the actual software if you're having so much trouble running it from the Applications folder when that is the recommended method.
Create your own thread for purchase/activation/key issues.

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