Problem Transferring from Cubik Pro to Cubik Studio  [Solved]

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Problem Transferring from Cubik Pro to Cubik Studio

Post by Endercraft » 25 Nov 2017, 07:20

I have tried to transfer my account. I have looked at the forums and followed the guide however I need the serial code from the purchase email. When I use the resend form I can't receive the email. Is there some other way?
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Endercraft
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Re: Problem Transferring from Cubik Pro to Cubik Studio

Post by HanFox » 25 Nov 2017, 10:51

The old form has issues sending emails and I have now replaced it.

Please try: https://cubik.studio/recover_key
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: Problem Transferring from Cubik Pro to Cubik Studio

Post by Endercraft » 25 Nov 2017, 16:32

I still don't receive the email.
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Re: Problem Transferring from Cubik Pro to Cubik Studio

Post by HanFox » 25 Nov 2017, 18:16

Did the form say it found a key or not?
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: Problem Transferring from Cubik Pro to Cubik Studio

Post by Endercraft » 26 Nov 2017, 03:59

It just showed the same form but blank
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Re: Problem Transferring from Cubik Pro to Cubik Studio  [Solved]

Post by HanFox » 26 Nov 2017, 09:30

I suspect the Javascript is cached on your PC, so I guess we'll do it the hard way.

Please send to me in a Private Message the following:
  • A PayPal (or similar) receipt, or at least a relatively accurate date of purchase;
  • the email addresses you likely used;
  • the username you likely used;
  • your real name
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
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Re: Problem Transferring from Cubik Pro to Cubik Studio

Post by Endercraft » 26 Nov 2017, 15:03

It worked, thanks.
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