"The license information entered contains one or more error..."  [Solved]

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"The license information entered contains one or more error..."

Post by Vencorr » 01 Oct 2017, 01:38

So I just bought Cubik Studio Pro like a few days ago, maybe even a week. I don't recall, I have bad memory

Anyway, I am running Fedora 26, and didn't have any problems with this before then.
However, I decided to move cubik studio out of my bin folder and into another folder for more organization. However, doing so has rendered my registration key useless because now I get this message:
https://i.imgur.com/3SDwOcZ.png

Running the updater and continuing on this using the email I use and the registration key says the same error:
https://i.imgur.com/N2jgai6.png

I am assuming that from the looks of this, it may think I am trying to log in to another computer using the key, or something like that.
I don't know, but I would like to have my Cubik back.

Thanks in advance.
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Vencorr
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Re: "The license information entered contains one or more error..."  [Solved]

Post by HanFox » 01 Oct 2017, 13:56

Please, verify you are entering the right email and serial in the fields and verify your OS is configured with the correct timezone and your clock is set to the right hour.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: "The license information entered contains one or more error..."

Post by Vencorr » 01 Oct 2017, 16:05

HanFox wrote: 01 Oct 2017, 13:56 Please, verify you are entering the right email and serial in the fields and verify your OS is configured with the correct timezone and your clock is set to the right hour.
Hey, that was the problem.
Apparently my system time got changed. I didn't realize until you mentioned to check it.

Thanks a bunch.
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Vencorr
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