I cant download Cubik on my second computer.  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post Reply

I cant download Cubik on my second computer.

Post by ryanjwid » 11 Aug 2017, 13:02

I bought Cubik yesterday and downloaded it on my Mac desktop. I got my laptop today and went to the download page i downloaded Cubik Studios windows 64 bit and launched Cubik Updater. It gave me an error message and it said There should be 'CubikUpdater_Data'
folder next to the executable
it wont let me launch the application, if you could help that would be great. Thanks! :cubik:
User avatar
ryanjwid
Supporter
Posts: 3
Joined: 10 Aug 2017, 20:22

Re: I cant download Cubik on my second computer.

Post by HanFox » 11 Aug 2017, 13:22

Your post is a little bit confusing.

Is your second computer a Windows or Mac computer?

Either way, you should unpack any zips you download from the site to a folder you have full access to such as your Desktop, Applications, etc.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1157
Joined: 16 Apr 2012, 00:46

Re: I cant download Cubik on my second computer.

Post by ryanjwid » 11 Aug 2017, 20:19

Sorry for the confusion, my second computer is a windows 10 laptop. i downloaded it to my desktop and applications folder but it still gave me an error message that said, Data Folder not found, There should be 'CubikUpdater_Data'
folder next to the executable
. I Think the download isnt downloading a data folder and wont let me start it.
User avatar
ryanjwid
Supporter
Posts: 3
Joined: 10 Aug 2017, 20:22

Re: I cant download Cubik on my second computer.  [Solved]

Post by HanFox » 12 Aug 2017, 12:17

As I said you need to unpack the contents of the zip to a folder...

In the zip (which I just downloaded) you should see:
Screenshot_20170812_131556.png
Select both items and drag/drop to a folder on your Desktop > Run the exe.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
HanFox
Web Admin
Posts: 1157
Joined: 16 Apr 2012, 00:46

Re: I cant download Cubik on my second computer.

Post by ryanjwid » 12 Aug 2017, 19:06

Thank You!
User avatar
ryanjwid
Supporter
Posts: 3
Joined: 10 Aug 2017, 20:22

Post Reply

Return to “Purchase Support”