activation link for cubik studio leads to a FAILURE message  [Solved]

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activation link for cubik studio leads to a FAILURE message

Post by Austin » 19 Jul 2017, 23:59

The activation link leads to a screen that says failure, both with the initial link, and the link sent through paypal support. We used one email to buy; a different email as the user. Can you get us running? We only have until july 24th to request a refund with paypal. Thx
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Re: activation link for cubik studio leads to a FAILURE message

Post by HanFox » 20 Jul 2017, 00:34

Can you PM me your payment details? Email address, buyers name, PaymentWall receipt ID (similar to w000000000)?

I'd also like to see the activation link you received. You'd be the first person that has gotten one that didn't work.
Create your own thread for purchase/activation/key issues.

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Re: activation link for cubik studio leads to a FAILURE message  [Solved]

Post by Austin » 21 Jul 2017, 03:00

seems to be working now. thanks
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