I purchased Cubik and it was running fine, but now my registration keeps failing [Solved]

[ThePacifistWarrior]

Hello,

Recently I purchased Cubik since I wanted to make models for a server I develop for. It was working fine, and I made a few models with it. But today, I was going to try and export them to json files for viewing in Minecraft and my registration keeps failing for no reason.

I have checked and double checked that there are no typos in both my email and serial key. I copy-pasted the key twice and nothing worked. I even tried deleting my Cubik Studio application and attempted to reinstall it with a fresh updater downloaded from the main site, but now I can't redownload Cubik because the updater still does the "Registration Failed" thing.

If needed, I can prove that I purchased the application with the confirmation emails. I am using the same computer, so that shouldn't be an issue. Please, I really enjoyed modeling stuff for players to use as weapons/hats in the future, but as of now the application is useless because my serial key won't work.

Thank you,
ThePacifistWarrior

[Sphax]

What do you mean by "my registration keeps failing for no reason"?
What is the error displayed in Cubik?

[ThePacifistWarrior]

It says that the registration failed and it displays this text: "An error occurred while checking registration: The license information entered contains one or more error". However I am typing in the correct information that is on my profile page concerning the serial key. In fact, my key was saved from my successful register when this error started happening.

I had registered fine and was working with the program until yesterday where it started acting like I hadn't purchased the program. I double checked my credit card statement to make sure it went through, and it was there, so I did successfully pay for it. I honestly do not know why it is acting like my serial key is fake after it worked a month ago when I bought it.

[ThePacifistWarrior]

Can you please give me a possible fix to this issue sometime soon? I still am nowhere closer to fixing my Cubik Studio application, and additional help is needed beyond the "reinstall, double check key/email, etc" type advice...

[Sphax]

Have you retried recently?
Have you verified the information?
Do you have latest Cubik Studio version and Cubik Updater?
Is your time on your OS is set accurately (right timezone)?

[ThePacifistWarrior]

Never mind; for some stupid reason I had to automatically set my time through the system rather than just "picking" the time zone.
I think it is fixed now, but if the issue comes up again I'll come back to this thread.