Hello,
I have bought Cubik-Pro last year on October 24th using [email protected] as my only e-mail address for both a bdcraft forum account, for which I have the password, and for the Hipay Primary paymentwall.
My problem is that I deleted my e-mail account completely, beyond the point of recovery, so I am not able to receive the Lost Purchase E-mail. Furthermore, the username I used for a bdcraft forum account is also gone but as I said before I still know the password of that one.
Fortunately I haven't lost my verification password or Cubik Pro serial number for Cubik Pro (the one starting with BDC-533.....). The purchase has been made by redeeming a PaySafeCard, therefore I can't give you any further information than that.
Please help me out as soon as possible!
Bought Cubik Pro, but can't access my account [Solved]
- Buildercrafty
- Early Adopter
- Posts: 4
- Joined: 17 Dec 2016, 16:33
- Location: Athens
Re: Bought Cubik Pro, but can't access my account
Have you followed the guide to upgrade: viewtopic.php?f=2&t=14 ?
Re: Bought Cubik Pro, but can't access my account
Yes, I did all these steps but there aren't working for me because I don't have access to my old cubik email address anymore.
- Buildercrafty
- Early Adopter
- Posts: 4
- Joined: 17 Dec 2016, 16:33
- Location: Athens
Re: Bought Cubik Pro, but can't access my account
Please send me by PM your old email address, your Serial and the purchase proof (ie. purchase email from Hipay or Paypal).
Re: Bought Cubik Pro, but can't access my account
Hey there!
Just wanted to add a update to my problem, I have finally found all the necessary credentials, including my verification email, proof of purchase, Transactions-Code and BDC-Code. None the less I can't access my bdcraft forum account and email address.
So how am I able to associate Cubik Pro with my current Cubik Studio account?

Just wanted to add a update to my problem, I have finally found all the necessary credentials, including my verification email, proof of purchase, Transactions-Code and BDC-Code. None the less I can't access my bdcraft forum account and email address.
So how am I able to associate Cubik Pro with my current Cubik Studio account?
- Buildercrafty
- Early Adopter
- Posts: 4
- Joined: 17 Dec 2016, 16:33
- Location: Athens
Re: Bought Cubik Pro, but can't access my account
Has this issue been sorted out yet, Buildercrafty?
Create your own thread for purchase/activation/key issues.
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Please don't Private Message admins without prior permission. Your message may be missed.
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Re: Bought Cubik Pro, but can't access my account
I'm sorry for not showing up for nearly a month now but unfortunately I couldn't resolve the problem by myself. The thing is I don't have access to my old email address and bdcraft forum account, however I will send all further details by PM to Sphax. None the less I can provide the Serial number (BDC-Code), purchase email and so forth. The PM is on the way!
- Buildercrafty
- Early Adopter
- Posts: 4
- Joined: 17 Dec 2016, 16:33
- Location: Athens
Re: Bought Cubik Pro, but can't access my account [Solved]
The issue should be resolved by now
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