Serail Key Still Deactivated  [Solved]

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Serail Key Still Deactivated

Post by phil2947 » 12 Jan 2017, 04:51

Hi there, After multiple attempts to contact someone on the support E-mail, I still can't access my serial key, because it got deactivated. Please activate it, it would be greatly appreaciated.
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phil2947
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Re: Serail Key Still Deactivated

Post by HanFox » 13 Jan 2017, 04:47

I'm not entirely sure why your key has been deactivated like it has.

I've asked Sphax to take a look, but he's been really busy recently. Hopefully he'll respond soon.

Sorry for the inconvenience.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: Serail Key Still Deactivated  [Solved]

Post by Sphax » 13 Jan 2017, 21:21

The issue was due to reversal payment on hold on Paypal side. The issue is now resolved and your key is unblocked. Sorry for the time it took.
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Re: Serail Key Still Deactivated

Post by phil2947 » 15 Jan 2017, 21:22

No problem, thank you!
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