I logged in but I can't download.  [Solved]

Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
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I logged in but I can't download.

Post by Butter_Man » 22 Dec 2016, 01:41

So, I bought Cubik Pro and was trying to download Cubik Studio, but after I logged in it said I had no keys. (I'm assuming it has to do with the purchase.) Plus there is no download button (I think it has to do with the keys) and I cant find stuff about it on the forums.I also did make a new account but its the same email. If I am being stupid and am missing something, I am terribly sorry for wasting your time. Thanks!
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Re: I logged in but I can't download.

Post by Sphax » 22 Dec 2016, 06:25

Have you followed the guide: viewtopic.php?f=2&t=60 ?
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Re: I logged in but I can't download.

Post by Butter_Man » 22 Dec 2016, 14:56

Yes
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Re: I logged in but I can't download.  [Solved]

Post by HanFox » 22 Dec 2016, 15:01

Sphax pointed you towards the wrong guide he meant this one: viewtopic.php?f=2&t=14

Chiefly step 4. I filled it in for you, you should have received an email.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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Re: I logged in but I can't download.

Post by Butter_Man » 22 Dec 2016, 19:16

I can download it now, thanks so much!
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