Bought a second App by accident  [Solved]

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Bought a second App by accident

Post by phil2947 » 21 Dec 2016, 15:07

Hey there,

I bought a copy of Cubik Studio without knowing that we could have a free copy with a cubik pro account. I requested a chargeback and got denied + got my cubik account disabled. Would it be possible to get a refund please?

Thanks
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phil2947
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Re: Bought a second App by accident  [Solved]

Post by Sphax » 22 Dec 2016, 06:33

Sorry but as stated in the Terms of Sale, we do not grant refunds as soon as the software has been made available for download by you (details)

The account will be unlocked as soon as the issue is solved.
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Sphax
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