Hello. I recently bought Cubik Pro, or at least tried to.
There seems to have been a problem with pay pal where they will need 5 days to verify my payment. I understand I will not receive Cubik until that payment is verified. (Payment should be verified on the
My problem is that I cannot remember which email I used during payment. I have a list of possible emails, but am not sure I should have received a confirmation email with a download key yet.
I was wondering if I could provide you with some sort of purchase confirmation (The money was already removed from my bank account) and you could tell me at which email I will receive my download key.
Bought Cubik. Email Troubles [Solved]
- Barinthusmc
- Supporter
- Posts: 5
- Joined: 08 Dec 2016, 05:25
- Location: U.S.
Re: Bought Cubik. Email Troubles [Solved]
Cubik Pro hasn't been available since 1st November.
For Cubik Studio purchases you would have received an email from PaymentWall with your receipt if you have made a purchase.
You will receive your activation details to the same email.
If not follow the recovery steps: viewtopic.php?f=2&t=60
For Cubik Studio purchases you would have received an email from PaymentWall with your receipt if you have made a purchase.
You will receive your activation details to the same email.
If not follow the recovery steps: viewtopic.php?f=2&t=60
Create your own thread for purchase/activation/key issues.
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Please don't Private Message admins without prior permission. Your message may be missed.
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Re: Bought Cubik. Email Troubles
Thank you for your help. I did mean Cubik Studio. However, I never got an email from PayWall. Also, my problem is that I don't remember which email I used to buy Cubik with.
- Barinthusmc
- Supporter
- Posts: 5
- Joined: 08 Dec 2016, 05:25
- Location: U.S.
Re: Bought Cubik. Email Troubles
If you paid with paypal, you should be able to see a transaction ID beginning with "w"
Provide that transid by PM with the date of purchase and we might find your purchase and the email address attached to.
Provide that transid by PM with the date of purchase and we might find your purchase and the email address attached to.
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