Refund for crashing app  [Solved]

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Refund for crashing app

Post by Daims02 » 06 Dec 2021, 18:00

Hello,

I've just downloaded the software, but when I opened the application it crashes, and it does it again every time.
I tried it also via the admin, but it just doesn't work. Is it possible to get a refund?

Thanks for helping
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Daims02
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Re: Refund for crashing app

Post by HanFox » 07 Dec 2021, 10:04

Firstly please make sure your Visual C++ is up-to-date: https://support.microsoft.com/en-gb/hel ... -downloads
Create your own thread for purchase/activation/key issues.

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Re: Refund for crashing app

Post by Daims02 » 10 Dec 2021, 15:14

It is all up to date, still not workable
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Re: Refund for crashing app  [Solved]

Post by HanFox » 10 Dec 2021, 15:55

I see.

I've requested a refund for you.

Sorry for the inconvenience.
Create your own thread for purchase/activation/key issues.

Please don't Private Message admins without prior permission. Your message may be missed.

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