E-Mail was deleted / I am unable to open  [Solved]

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E-Mail was deleted / I am unable to open

Post by RobPlay2 » 07 Dec 2016, 17:28

Hello.

I had bught a few months ago (before Cubik Studio was released) cubik pro.
I was hacked and my email and all the other things are away...
Now is my problem, that I dont got any longer my password because it was changed.
I can look for Transaction Number on Paypal but I cant do anymore.
My old Email was [email protected] and my Username was RobPlay.

your Robin
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Re: E-Mail was deleted / I am unable to open

Post by Sphax » 07 Dec 2016, 23:06

You don't have access to your old email?
Do you have access to your Paypal email with which the purchase has been made?
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Re: E-Mail was deleted / I am unable to open

Post by RobPlay2 » 08 Dec 2016, 06:14

No its the same and a few months ago my Paypal Account had been deleted.
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Re: E-Mail was deleted / I am unable to open

Post by RobPlay2 » 12 Dec 2016, 19:01

And how can I get Cubik Studio now?
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Re: E-Mail was deleted / I am unable to open

Post by Sphax » 12 Dec 2016, 19:21

If you have your Cubik Pro serial and the BDcraft email you used for your old account, read the guide to upgrade: viewtopic.php?f=2&t=14
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Re: E-Mail was deleted / I am unable to open

Post by RobPlay2 » 12 Dec 2016, 19:50

I dont got it. I am unable to login. Can you send me a new serial? I can PM you the Order ID of PayPal...
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Re: E-Mail was deleted / I am unable to open  [Solved]

Post by Sphax » 16 Dec 2016, 15:46

If you don't have your Cubik Pro Serial, use the "lost" form: http://bdcraft.net/goods/lost

Then follow the guide to upgrade: viewtopic.php?f=2&t=14

If you don't have access to your email to which the Serial is sent, send me a PM with the date of purchase, the Paypal primary email address and your BDcraft user account email address.
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