Ask questions to do with purchasing, registering or activating Cubik Studio, and requesting key resets.
Post
by TheMajorMushroom » 30 Nov 2016, 08:39
I have no idea why, but it's given me this message again. I can't log into the software or use the updater. I am absolutely sure that I haven't given the key out to anybody, only I use it and only then on a single computer. I've changed the email to my account and reset my password in case somebody has in fact been fraudulently accessing my account but I have no idea what caused this, I had used the software a few times earlier in the week with absolutely no issues whatsoever. Can you change the actual serial or something so there is no chance of this happening again please? Sorry for wasting your time with frustrating queries, this is an annoying issue
Thanks,
MajorMushroom
Currently working for the
#PokeCA project with @phnixhamsta

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TheMajorMushroom
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Post
by Sphax » 30 Nov 2016, 18:28
According to our records, your license has been used by at least 3 users or computers. And that's not the first time this is happening.
Be sure to re-download Cubik Updater as well.
If this issue happens once again we'll be obliged to change your Serial.
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Sphax
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Post
by Arkuo » 21 Dec 2016, 12:46
I've got the same problem? Is that possible to change my serial key?
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Arkuo
- Early Adopter
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- Joined: 22 Jun 2015, 19:58
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