Have Serial Key, but can't find the email

Chrisstar56 · Post by **Chrisstar56** » 28 Nov 2016, 20:54

As a saw that there was Cubik Studio, I wanted to upgrade. The problem is, now, that I can't find the purchase email anymore. I luckily still have the serial key. Is there a way to get the email back? I really want to update to Cubik Studio.

Hoping for a quick solution,

Chrisstar56

Post by **Sphax** » 28 Nov 2016, 21:55

As always, have you read the guide to upgrade which is pinned on top of Purchase forum?: viewtopic.php?f=2&t=14

Chrisstar56 · Post by **Chrisstar56** » 28 Nov 2016, 22:42

Yes I did, but I can't find information on how to upgrade without the email (i just have the serial key).
If I overlooked something, I'm sorry

Post by **Sphax** » 28 Nov 2016, 23:20

If you don't know the email address attached to your Serial, it's either your Paypal primary email address OR your BDcraft account email address.

You can use the lost purchase email form to get a new email for BDcraft to get back the purchase email and your serial here: http://bdcraft.net/goods/lost
This form will let you know if the email(s) you entered are valid.

Chrisstar56 · Post by **Chrisstar56** » 29 Nov 2016, 14:04

Thank you, I was sure I tried the email and it didn't work. Now it worked.
Thank you anyway,
Chrisstar56

Have Serial Key, but can't find the email [Solved]

Have Serial Key, but can't find the email

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Re: Have Serial Key, but can't find the email [Solved]

Re: Have Serial Key, but can't find the email