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by KyleSieg
Yesterday, 21:20
Forum: Purchase Support
Topic: Need help to connect back to my account
Replies: 0
Views: 9

Need help to connect back to my account

I've buy cubik studio in 2023 with an other account (still have the email with payement order) and today I've tried to connect after a windows update and nothing work. (I'm sure of my ID and password cause I have it on a paper for all my account)

If somebody have the same problem and solve it ...
by KyleSieg
Yesterday, 21:14
Forum: Purchase Support
Topic: Account did not exist, and purchase was reset [Solved]
Replies: 2
Views: 12471

Re: Account did not exist, and purchase was reset [Solved]

Hello, I've got a similar problem with my other account (not this one, this one is only for acces support). I've buy cubik studio in 2023 and update my windows. Now I cant connect back (and I'm sure of my ID and pasword cause I've write it on paper ^^')
I've already sent a private message sorry ...

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