Search found 3 matches

by dearly
10 Nov 2017, 16:44
Forum: Purchase Support
Topic: Purchased Cubik studio without logging in - but nothing happened after the paypal payment completed [Solved]
Replies: 5
Views: 2555

Re: Purchased Cubik studio without logging in - but nothing happened after the paypal payment completed [Solved]

I will say that my PayPal invoice did include the transaction id from PaymentWall (in the format of w000000000) - I can PM it to you if you would be willing to see if that one exists and what status it is in?

I have an inquiry open with PaymentWall now as well
by dearly
10 Nov 2017, 15:23
Forum: Purchase Support
Topic: Purchased Cubik studio without logging in - but nothing happened after the paypal payment completed [Solved]
Replies: 5
Views: 2555

Re: Purchased Cubik studio without logging in - but nothing happened after the paypal payment completed [Solved]

Alright I'll contact them then. There has definitely been an issue since I keep my bank card linked to my PayPal account and everything completed right away (I even have the charge on my online bank statement now so I know it's been processed).

What do I need from PaymentWall in order to complete ...
by dearly
10 Nov 2017, 15:00
Forum: Purchase Support
Topic: Purchased Cubik studio without logging in - but nothing happened after the paypal payment completed [Solved]
Replies: 5
Views: 2555

Purchased Cubik studio without logging in - but nothing happened after the paypal payment completed [Solved]

I paid with paypal - however after the transaction was complete in paypal nothing happened. No redirect, the window didn't close and the download page for cubik studios remained on the processing graphic.

I tried reloading the pages and everything reset back to the suggesting I make the purchase ...

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