'Paymentwall' gave me a new serial code and it's been activated

Does this program work on 32 bit?

So what should I do?

Um ... I do not know what you mean, but ... Do you mean to say this?

I contacted 'paymentwall'. Let's see the picture.

I do not know. I typed it correctly, but it looks like this picture.

I can not pass step one

Hello. I purchased 'cubik studio' from Paymentwall. But the paymentwall asked me to contact me here because I could not find my account. Code registration is not possible either. For reference, my code is 'w104210525'.