Search found 4 matches

by RBNSKY
18 Nov 2016, 14:06
Forum: Purchase Support
Topic: Account recovery is not working [Solved]
Replies: 5
Views: 4209

Re: Account recovery is not working [Solved]

Wow. After one day of waiting the password was correct.
Im 100% sure that I did not type anything wrong, and even if I did, I tried it a hundred times...
Maybe the form didn't update to the new password or something, I have no Idea. I just used the exact same password as I used yesterday. :/

Thanks ...
by RBNSKY
17 Nov 2016, 15:39
Forum: Purchase Support
Topic: Account recovery is not working [Solved]
Replies: 5
Views: 4209

Password is incorrect? [Solved]

Ok I got the mail from Cubik Studio, but if click on the link and try to confirm my account there, it tells me that my password is incorrect.

I updated the password, used the new one, but the keeps saying that it's incorrect.
by RBNSKY
17 Nov 2016, 15:23
Forum: Purchase Support
Topic: Account recovery is not working [Solved]
Replies: 5
Views: 4209

Re: Account recovery is not working [Solved]

I tried it again and the first few times it said Email adress or Serial Number are unkown.

But somehow the third time I tried it today had worked!
And also thanks for the quick help!
by RBNSKY
16 Nov 2016, 19:50
Forum: Purchase Support
Topic: Account recovery is not working [Solved]
Replies: 5
Views: 4209

Account recovery is not working [Solved]

When I bought Cubik Pro, I already had some Problems with it because at one step I didn't rememder which of my E-mail adresses i had used,
so I tried all of them, and somehow the system messed them up so I had to sometimes use the one and then the other.

When I tried to login on this Website all of ...

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