I made an account with my old username, which now I don't have my key.

GhostRock · Post by **GhostRock** » 01 Nov 2016, 21:26

So I thought if I made an account, I would get my key back. Once I check after I made the account, it says no keys purchased. On bdcraft's website, I can log on fine and find my old purchase.

Moritz30 · Post by **Moritz30** » 01 Nov 2016, 21:27

I have that problem, too. Let's hope they will resolve that SOON.

Post by **Sphax** » 01 Nov 2016, 23:53

Have you followed the guide to help you upgrade: viewtopic.php?f=2&t=14 ?

GhostRock · Post by **GhostRock** » 02 Nov 2016, 00:25

Sphax wrote: ↑01 Nov 2016, 23:53 Have you followed the guide to help you upgrade: viewtopic.php?f=2&t=14 ?

Not working, and also maybe if you disable this account, I could login with my BD account?

ItzIcy · Post by **ItzIcy** » 02 Nov 2016, 01:18

can u disable my account pls

Post by **Sphax** » 02 Nov 2016, 22:56

GhostRock wrote: ↑02 Nov 2016, 00:25
Sphax wrote: ↑01 Nov 2016, 23:53 Have you followed the guide to help you upgrade: viewtopic.php?f=2&t=14 ?
Not working, and also maybe if you disable this account, I could login with my BD account?

Sorry but "Not working" doesn't mean anything. And disabling your account would not help at all.

If you purhased Cubik Studio, use this form: https://cubik.studio/recover2
If you purchase Cubik Pro, use this form: https://cubik.studio/recover

Both are working by now and should help you download Cubik Studio

I made an account with my old username, which now I don't have my key. [Solved]

I made an account with my old username, which now I don't have my key.

Re: I made an account with my old username, which now I don't have my key.

Re: I made an account with my old username, which now I don't have my key.

Re: I made an account with my old username, which now I don't have my key.

Re: I made an account with my old username, which now I don't have my key.

Re: I made an account with my old username, which now I don't have my key. [Solved]