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Bought CubikPro last year, forgot password and account name, can't download again.

Posted: 20 May 2017, 17:04
by Asticol
Hello!
I downloaded CubikPro at some point last year, and used it a lot during that time. However, I haven't touched it for a good while, and I forgot my password and account name. I still have it downloaded, but I can't redownload it in case my hard drive becomes corrupt. Here's a screenshot of the files I have for CubikPro: http://imgur.com/a/ujGYs

Any help would be appreciated!
Thanks,
- John

Re: Bought CubikPro last year, forgot password and account name, can't download again.  [Solved]

Posted: 20 May 2017, 19:50
by Sphax
Have you followed the upgrade guide?

Here: purchase-support-f2/how-to-upgrade-from ... o-t14.html

Re: Bought CubikPro last year, forgot password and account name, can't download again.

Posted: 21 May 2017, 07:32
by Asticol
Yes, that worked. Many thanks!