Never received my serial key email, even after trying to recover? [Solved]
Posted: 08 Apr 2017, 15:36
Hello,
I just went ahead and bought cubik studio. I linked a prepaid up to my paypal so that I can pay for it in CAD. It all went through, it said that it took the money and so on. But I never received no serial key to the email I had put in. I tried to do the serial recovery thing. And it's telling me after putting the paymentwall email and id in, "Recovery has failed. No transaction found with those details or key already activated." But still never worked. I am 100% sure I do not have another key activated and if I do I don't know about it. And with that I still can't download it. Can I please have some help?
Thanks,
MasterMind
I just went ahead and bought cubik studio. I linked a prepaid up to my paypal so that I can pay for it in CAD. It all went through, it said that it took the money and so on. But I never received no serial key to the email I had put in. I tried to do the serial recovery thing. And it's telling me after putting the paymentwall email and id in, "Recovery has failed. No transaction found with those details or key already activated." But still never worked. I am 100% sure I do not have another key activated and if I do I don't know about it. And with that I still can't download it. Can I please have some help?
Thanks,
MasterMind