Page 1 of 1
Bought but have not any key
Posted: 26 Jan 2017, 18:12
by _Ultra_
I bought Cubik Studio before two days but I was not log in so I don't receive any key. The money were paid to BDcraft.net with PayPal and I received the mail that the payment was sended.
I would be happy for any help.
To moderators or admins: I would send the payment mail to you If it is required.
Re: Bought but have not any key
Posted: 26 Jan 2017, 18:20
by HanFox
Re: Bought but have not any key
Posted: 27 Jan 2017, 22:20
by _Ultra_
The purchase support doen't fit
Could you check for the transactioncode manually?
I will write it to you by Private message ok?
Re: Bought but have not any key [Solved]
Posted: 28 Jan 2017, 04:39
by HanFox
If you haven't received a receipt from PaymentWall with a reference similar to w000000000 and the money has definitely left your account, and you definitely used
https://cubik.studio/get to make your purchase you will need to contact PaymentWall and ask them why you haven't received a receipt from them:
https://www.paymentwall.com/en/contacts
If you have received a receipt with the w000000000 reference then, yes, please Private Message me that.
Re: Bought but have not any key
Posted: 29 Jan 2017, 14:17
by _Ultra_
Great thanks because of the much help you did.
