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無法登入下載

Posted: 13 Nov 2021, 16:18
by as870907
帳號確定已經激活,
在下載頁面卻無法登入下載,
同樣的帳號密碼在論壇可以登入,
在下載頁面卻顯示用戶名或密碼錯誤,
檢查多次都無法登入下載....

Re: 無法登入下載

Posted: 14 Nov 2021, 09:01
by HanFox
You don't have a product attached to your account, so you won't see anything on https://cubik.studio/get currently besides purchasing the software.

Have you received the email with an activation link specifically for the software? The link is similar to:

Code: Select all

https://cubik.studio/activate?key=xxxxxxxxxxxxxxxxxxxx
If not, but you have received your PaymentWall receipt, please read: purchase-support-f2/how-recover-cubik-s ... i-t60.html

Re: 無法登入下載

Posted: 14 Nov 2021, 10:41
by as870907
他顯示我已經激活,
我重新發送激活也是顯示我已經激活了,
我有購買的明細以及扣款,
卻無法在下載頁面登入。

Re: 無法登入下載  [Solved]

Posted: 14 Nov 2021, 11:24
by HanFox
As I said, I don't see a product attached to the account you're posting from, which means if you go to https://cubik.studio/get you won't see a way to download it. If you're logged in on the forum, you'll be logged in site-wide.

Did you attach the product to another forum account?

EDIT: I see you managed to attach your product and download it now.

Re: 無法登入下載

Posted: 15 Nov 2021, 12:07
by as870907
感謝幫助解答,
昨日用不同方式重新激活帳號,
結果顯示已經激活,
還是無法下載,
使用email給的激活網址重來一次,
才終於成功,
非常感謝。