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Account loss a long time ago

Posted: 26 Oct 2018, 12:06
by rootKitDGNVS
Hello,

First of all, sorry for my English since I'm French and that I don't rely on google traduction. So here's the problem, I bought Cubik Pro (and not the new version Studio) a very long time ago, maybe 4 years now ? The only things I can remember are :

• The PayPal account used to buy it
• I have many emails, but if you could be able to show me one part of it I'll be able to tell you the entire email adress (for exemple : the entire email is let's say "[email protected]" you would only show me "**[email protected]".
• Same for the pseudo used on the account, if you only show me one part I'll be able to remember it without problems.

I really hope that you'll be able to help me solve this problem since I've learned some very interestings things in the 3D world during thoses past 4 years but on another game, I wanted to go back on Minecraft to test them out, but without this software that I used before I'll not get into it.

Thx in advance,
rootKit,

Re: Account loss a long time ago  [Solved]

Posted: 26 Oct 2018, 12:47
by HanFox
If you know what PayPal you used at some point you would have also received your key to the same email address. The key starts with BDC-

You would then be able to follow the upgrade guide: purchase-support-f2/how-to-upgrade-from ... o-t14.html

If not, you'll need to Private Message me some details:
  • Your real name (or the name of the person who bought Cubik)
  • Any email addresses that may be connected to the account
  • Your receipt (or a reasonable estimate of the date of purchase)
  • Your Cubik serial (if known)