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Request a reset key

Posted: 20 Aug 2018, 15:37
by 郭萌皓
Dear HanFox (or other administrators...) ,


Me the other day when working with the factory's laptop have landed cubik, don't do it now, come home, because home computer is bad, I have to go to the Internet cafe to use the software, I always want to go to Internet cafes are not way, looking back I keep their computers replace system want to make do with, but I found that has not been on board, the discord ask know after multiple computers using key will record the IP can only be reset key, so I beg you to help me to reset the key.


Thank you for your

GuoMengHao

Re: Request a reset key

Posted: 20 Aug 2018, 15:41
by HanFox
Your key doesn't currently require resetting as it still has uses left.

Re: Request a reset key

Posted: 21 Aug 2018, 05:32
by 郭萌皓
Image
Why is that?

Re: Request a reset key

Posted: 21 Aug 2018, 05:39
by 郭萌皓
The same thing happens when you start the software. The key is all right, but OK can't be clicked

Re: Request a reset key  [Solved]

Posted: 21 Aug 2018, 10:41
by HanFox
Make sure you're entering the information correctly from https://cubik.studio/get

Make sure your computer's clock is set correctly.

If you're behind a proxy make sure it is set up correctly.

Re: Request a reset key

Posted: 21 Aug 2018, 17:40
by 郭萌皓
Thanks, we have solved it. The original clock should be set correctly