Cannot activate my license with Cubik Studio.
Posted: 08 Nov 2016, 15:54
Hi there,
I'm having some trouble activating my license with Cubik Studio.
After I enter my email address and BDC code, I get the following response: http://i.imgur.com/owka2RV.png
I am able to log in on the download page, and it does list my license code.
Any assistance would be greatly appreciated.
EDIT: I do enter my email address completely lowercase. No capital letters.
I'm having some trouble activating my license with Cubik Studio.
After I enter my email address and BDC code, I get the following response: http://i.imgur.com/owka2RV.png
I am able to log in on the download page, and it does list my license code.
Any assistance would be greatly appreciated.
EDIT: I do enter my email address completely lowercase. No capital letters.