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Serial Key and Email Problem

Posted: 03 Apr 2018, 18:03
by Bomerie
Hi,

I purchased BDcraft CubikPRO in 2014 but now I change my computer and I follow the process ( purchase-support-f2/how-to-upgrade-from ... o-t14.html ) but at the lost Cubik Pro email form I have a big problem, in my old computer BDcraft cubik pro works but on my new computer no I can't download. I have the account linked and the email on my last computer but the email I used to buy bdcraft cubik pro in 2014 was now Inaccessible and i can't have back my serial number and so Download my bdcrafftcubikpro and finish the procedure. So please help me and fix my problem with my email. Or just tell me where I can find my Serial Cubik Key on my last computer.

Thanks for read this message. Bomerie.


ps: sorry for my english but i'm french and I apologize for the writting error.

Re: Serial Key and Email Problem  [Solved]

Posted: 03 Apr 2018, 19:51
by HanFox
If you no longer have access to the email you'll need to Private Message me details pertaining to your purchase:
  1. Your real name
  2. The email address you used to purchase Cubik
  3. The approximate date of purchase
  4. A screenshot of your receipt via PayPal (or whichever other portal you used, if possible)